Located at Basement 2, the Customer Service Counter is open daily from 10am to 10pm.
Our friendly Customer Service Officers are always pleased to be of service to you.
![](https://www.citysquaremall.com.sg/wp-content/uploads/2019/09/about_customer_1.jpg)
Complimentary Use of Kiddy Cart, Baby Stroller and Wheelchair (service currently unavailable)
City Square Mall offers complimentary use of kiddy carts, baby strollers and wheelchairs to ensure a comfortable shopping experience for shoppers.
![](https://www.citysquaremall.com.sg/wp-content/uploads/2019/09/about_customer_2.jpg)
First Aid Kit, Blood Pressure Monitor and Thermometer
First aid kit, blood pressure monitor and thermometer available for emergency use.
![](https://www.citysquaremall.com.sg/wp-content/uploads/2019/09/about_customer_4.jpg)
Lost and Found
Please approach our Customer Service Officers for assistance.
![](https://www.citysquaremall.com.sg/wp-content/uploads/2019/09/about_customer_7.jpg)
Sewing Kit
Sewing kits available for loan.
![](https://www.citysquaremall.com.sg/wp-content/uploads/2019/09/about_customer_9.jpg)
Umbrella For Loan (service currently unavailable)
Umbrellas are available for loan at a fee of $10 per umbrella (fully refundable upon return within 3 days in good condition).