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Home > About Us > Customer Service
Customer Service
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Customer Service

Located at Basement 2, the Customer Service Counter is open daily from 10am to 10pm. 

Our friendly Customer Service Officers are always pleased to be of service to you.

Complimentary Use of Kiddy Cart, Baby Stroller and Wheelchair

City Square Mall offers complimentary use of kiddy carts, baby strollers and wheelchairs to ensure a comfortable shopping experience for shoppers.

First Aid Kit, Blood Pressure Monitor and Thermometer

First aid kit, blood pressure monitor and thermometer available for emergency use.

Lost and Found

Please approach our Customer Service Officers for assistance.

Sewing Kit

Sewing kits available for loan.

Umbrella For Loan

Umbrellas are available for loan at a fee of $10 per umbrella (fully refundable upon return within 3 days in good condition).

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